Return and refund policy
Cancellation Period / Timeframe
The cancellation period is 14 days after delivery.
Method of Refund
Refunds are issued via the same form of payment used to purchase the goods
Damaged / Defective / Incorrect Goods Damaged
We will arrange the goods to be collected / swapped over at our expense. If the goods are damaged by the fault of consumer - these goods are not accepted for return or refund.
How to request a return or a refund
Please email to info@wood.ua
Shipping & Packing Costs for Returned Goods
The consumer will need to pay for sending goods back to you. We do not refund the delivery charge.
Products Returned Exceeding the Cancellation Period Mention
If consumers return products after the cancellation period - the goods are not accepted for refund.